Does a Dispatch Date Meet Your Required Site Arrival Window?
Learn how to clarify dispatch dates, arrival windows, transport duties and delivery terms before accepting a construction material offer.
Knowledge hub
Material trade, explained.
Guides, specification notes and product updates for construction-material buyers and suppliers.
Which Email Should You Use for Your Material Sourcing Account?
Choose an email you control, enter accurate business details, and know when to create an account, sign in, or contact Matravo support.
Should You or the Material Supplier Arrange Transport?
Decide who should arrange material transport, clarify loading and unloading duties, and confirm responsibilities with your supplier in writing.
When an Undecided Material Specification Needs Project-Team Review
Learn which material questions can stay open for clarification and which need qualified project-team review before sourcing proceeds.
Start Material Sourcing on Your Phone Without Waiting for an App
Use Matravo’s website while mobile apps are in development. Prepare a clear material request, access your account, and report mobile-browser issues.
Can You Proceed with a Material Offer After a Drawing Revision?
Learn when to pause a material offer after drawings change, what the supplier must reconfirm, and which decisions belong to your project team.
Who Should Approve Material System Compatibility?
Learn who should review material compatibility, what evidence to request, and how to separate supplier information from project approval.
What to Redact Before Sending a Procurement Support Screenshot
Share useful evidence of a website or account problem while keeping project details, passwords, verification codes, and payment credentials private.
Has the Supplier Confirmed Capacity Before You Commit?
Check whether supplier capacity and dispatch statements cover your actual scope, quantities, destination, and unresolved conditions before committing.
Agree Payment Milestones Before Committing to a Material Supplier
Clarify payment triggers, delivery responsibilities, and unresolved conditions with your material supplier before accepting an arrangement.
When Does a Material Supplier’s Lead Time Actually Start?
Clarify what starts a supplier’s lead time, what ends it, and when a delivery window is defined enough to use in your project schedule.
Can the Proposed Packaging Work with Your Landscape Site Access?
Check packaging against site access, unloading conditions, and transport responsibilities before accepting a landscape material offer.